Terms of Service
Welcome to Whitworth Dental Lab (“we,” “us,” or “our”). By accessing or using our website and services, you agree to the following Terms of Service (“Terms”). Please read these Terms carefully before engaging with our services. If you do not agree with these Terms, you may not use our services.
Scope of Services
Whitworth Dental Lab specializes in the design and manufacture of custom dental restorations and appliances. Our services are provided to dental professionals and are intended to support their practice in delivering high-quality care to patients.
Eligibility
Our services are available exclusively to licensed dental professionals. By using our services, you confirm that you are authorized to place orders on behalf of a dental practice or organization.
Orders and Turnaround Times
Placing Orders: Orders can be placed via our website, email, or phone. Each order must include all necessary specifications, including patient details, impressions, and any other required documentation.
Turnaround Times: Standard turnaround times vary depending on the complexity of the restoration. Expedited services may be available upon request and may incur additional charges.
Accuracy: We rely on the information and materials provided to us. It is the dental professional’s responsibility to ensure the accuracy of all submitted details.
Pricing and Payments
Pricing: All prices are provided upon request and are subject to change. Any changes in pricing will be communicated promptly.
Payment Terms: Payment terms will be specified at the time of invoicing. Late payments may incur additional fees.
Refunds and Adjustments: Due to the custom nature of our products, refunds are not typically available. If there are issues with a product, please contact us promptly to discuss possible resolutions.
Product Warranty
We guarantee the craftsmanship and materials of our products for a specified period from the delivery date. This warranty does not cover damage caused by improper use, handling, or storage.
Intellectual Property
All designs, processes, and materials used in the creation of our products are the intellectual property of Whitworth Dental Lab. You may not reproduce, distribute, or use our intellectual property without prior written consent.
Confidentiality and Data Protection
We are committed to maintaining the confidentiality of patient information and complying with all applicable data protection laws. For more details, please review our Privacy Policy.
Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Continued use of our services constitutes acceptance of the updated Terms.
Contact Information
For questions about these Terms, please contact us:
Whitworth Dental Lab
2320 W. Blount Ave
Knoxville, TN 37920
Email: whitworthlab@gmail.com
Phone: 865-573-7224
By using our services, you acknowledge that you have read, understood, and agree to these Terms of Service.